1. Restart your iPhone and computer. Restarting the device is a kind of hack, which mostly fixes the issues.
2. Update iTunes and Windows/macOS to the latest version.
3. Connect through another computer.
2. Reset lockdown folder.
3. Free up space in iPhone.
An unknown error occurred (0xE8000015).’ I searched the web and found that many other users are seeing the same iTunes error. Here I share several solutions for i-tunes error 0xE8000015 on iPhone X/8/7/6s/6/5s/5, Apple iPad tablet or iPod touch. Method 1: Force Restart or Reboot iPhone
The error code is followed by the following error message: “iTunes could not connect because the iPhone encountered an unknown error (0xe8000015)”. Users mostly encounter this error message when most of their iPhone is locked or these companies have reset it. manually (this also includes the latest new iPhone use case).
Next, hold and press the Home button and the Power button (turning on the iPhone) each time until the iTunes logo appears. And then you can surely update and “restore” your iPhone in iTunes to fix “iTunes definitely couldn’t connect to this iPhone, a strange error occurred (0xE8000015)”.
1 Download and install the latest version of AnyFix. Launch it and also click “Restore iTunes”. Click Select iTunes Connection/Backup/Restore Errors associated with Restore Now. Select iTunes Connection/Backup/Restore Errors to 3 fix. After the scanning process is complete, click Restore Now. More articles
How do I fix error 0xe8000015 on iTunes?
Question: Q: Error 0xe8000015 on disabled iPad Pro Make sure you have the latest version of iTunes that works on all your computers. Check if your Mac or Windows PC has the latest computer software installed. Make sure it is your device that will be forwarded. If you see a warning that you trust your computer, click on your device and click trust.
How do I fix error 0xE8000015 on iTunes?
To update iTunes on Windows: From the Apple iTunes menu bar, choose Help > Check for Updates and follow the on-screen instructions to install the latest version of iTunes. Windows or macOS updates fix common computer problems, which in turn can fix iTunes error 0xE8000015. So make sure your system is up to date.
What does iTunes error 0xE8000015 mean?
179. 365. Published: September 2017 The problem is likely that you have an iPhone and have forgotten the passcode and/or the iPhone is currently disabled.
What does iTunes could not connect to this iPhone An unknown error occurred 0xE8000015?
Check USB connection. Unknown error 0xE8000015 appears when connecting iPhone/Apple iPad to iTunes on your computer, which means that iTunes does not recognize our iOS device. This is an opportunity for the public to verify that your USB web link is working. … you change the USB cable or change the test of the connected method.

Ermias is a tech writer with a passion for helping people solve Windows problems. He loves to write and share his knowledge with others in the hope that they can benefit from it. He’s been writing about technology and software since he was in college, and has been an avid Microsoft fan ever since he first used Windows 95.